Returns & Exchanges
We want you to love your Poppy Barley pieces as much as we do, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Please ensure your footwear is tested on carpeted surfaces to maintain the integrity of the leather soles.
Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label provided via email and securely repackage your items.
Ship It Back
Drop off your package at the designated courier location; we will track the shipment as it makes its way back to our warehouse.
Receive Your Refund
After our team inspects the returned items for quality assurance, your refund or exchange will be processed within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing